Refund policy

Everything in the Stranger Court shop is printed for you after you order it, so sales are final — but if yours arrives wrong, we make it right for free.

Made to order, so final sale

Nothing sits in a warehouse. Each item is printed by our fulfillment partner only after you buy it, which is why we cannot take returns or exchanges for size, fit, color or change of mind. Please check the size chart on a shirt before you order.

Because there is no stock to put an item back into, all sales are final once an order has gone to print.

If it arrives misprinted, damaged or defective

Email info@strangercourt.com within 30 days of delivery with your order number and a photo of the problem. We will send a free replacement — or a refund if you would rather. You keep the original; nothing needs to be shipped back.

If it never shows up

If tracking stalls or the package is marked delivered but is not there, check with neighbors and your carrier first, then email info@strangercourt.com within 30 days of the estimated delivery date. Lost-in-transit orders are reprinted and reshipped free.

Wrong or incomplete address

Please double-check your shipping address at checkout. If a package comes back because the address entered was wrong or incomplete, we can reship it to a corrected address for the cost of shipping. Orders returned for an address error are not refunded.

Please do not mail anything to us

We do not have a returns address — Stranger Court is a neighborhood Halloween build, not a store with a back room. Anything mailed to us or to the print facility without a replacement being arranged first cannot be refunded or sent back.